Before sending your inquiry, please read and understand the notes below before proceeding to enter your inquiry.

Notes on making inquiries

  • Personal information received from customers will be used to answer inquiries and questions and to provide information.
  • We may not be able to reply if the e-mail address provided by the customer is incorrect or due to a system failure.
  • Please note that it may take some time to respond to inquiries by e-mail (Saturdays, Sundays and holidays will be responded to after the next business day) or we may not be able to respond.
  • Our response to your inquiry is addressed to you personally. Please refrain from using part or all of our response for purposes other than the purpose of your inquiry without our permission.
  • The inquiry form uses SSL (data encryption technology) as security.
  • The above items are subject to change due to laws and other circumstances.
     

Privacy Policy

Kotobuki Spirits Co., Ltd. (hereinafter referred to as “the Company”) will strictly manage the handling of personal information in accordance with laws and regulations and this Privacy Policy so that customers can use our website (hereinafter referred to as “the Site”) with peace of mind.

1. Purpose of Use and Disclosure of Personal Information

The Company will use the personal information it obtains within the scope of the respective purposes of use (hereinafter referred to as “the Purposes of Use”). In addition, except in cases permitted by the Personal Information Protection Law, the Company will obtain the prior consent of the individual concerned before using personal information for purposes beyond the intended purpose.

2. Disclosure to Third Parties

(1) Except in the following cases, the Company will not provide personal data to third parties without the prior consent of the individual concerned.

① When required by law
② When necessary to protect human life, physical safety, or property, and it is difficult to obtain the consent of the individual concerned
③ When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the consent of the individual.
④ When it is necessary to cooperate with a national agency, local public entity, or a party entrusted by such an entity in the performance of duties prescribed by law, and obtaining the consent of the individual may hinder the performance of such duties.
⑤ When the recipient is an academic research institution, etc., and the recipient needs to handle the personal data for academic research purposes (including cases where part of the purpose of handling the personal data is for academic research purposes, except in cases where there is a risk of unduly infringing on the rights and interests of the individual).
⑥When personal data is provided in connection with the outsourcing of the handling of personal data within the scope necessary to achieve the purpose of use.
 

(2) Outsourcing
In order to provide better services, we may outsource the handling of personal data to external parties within the scope necessary to achieve the purpose of use.
When outsourcing the handling of personal data, we will evaluate and select the outsourcing party based on standards separately established by us in advance, and will conduct appropriate supervision of the outsourcing party.

3. Management and Storage of Personal Information

Based on the Personal Information Protection Law, we'll take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data we handle, and to otherwise ensure the safe management of personal data.

4. Security Measures

Based on the Personal Information Protection Law, we'll take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data we handle, and to otherwise ensure the safe management of personal data. The security measures we take include the following.

(1) Establishment of internal rules
We have established rules regarding the handling of personal information, including the methods of handling, the persons in charge, and their duties, for each stage of acquisition, use, provision, and disposal of personal data, and we regularly review these rules.

(2) Establishment of organizational structure
We have appointed a personal information protection officer to supervise all handling of personal data within our company, and have established a system whereby employees promptly report and contact the personal information protection officer in the event of a leak or other incident.

(3) Regular inspections and audits
We take measures such as conducting regular self-inspections, audits by other departments, and audits by external entities regarding the handling of personal data.

(4) Employee Education
We provide training to employees on personal information protection and information security, and we have incorporated provisions regarding employee confidentiality into our employment rules and other documents, which are widely disseminated within the company.

(5) Management of Electronic Devices and Media
We have implemented necessary measures to prevent theft, loss, and leakage of personal data from electronic devices and media used to handle personal data.

(6) Prevention of Unauthorized Access
When entering important information such as personal information and credit card numbers, we use SSL (Secure Sockets Layer) technology to prevent interception, interference, or tampering of such information, and have implemented mechanisms to protect personal data from unauthorized access from external sources.

5. About Cookies

We use cookies to identify customers on our website. Please confirm that your browser supports cookies.

6. Revision and Update of the Privacy Policy

We may revise this Privacy Policy without prior notice. In such cases, we will post the revised Privacy Policy on this website.

7. Customer Consent

We provide services based on the assumption that customers consent to the handling of personal information as described above. Additionally, we may revise or modify the content without prior notice for the purpose of improving services for customers. In such cases, consent is deemed to have been given, so please understand.

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I agree to the above and will submit an inquiry.